Culture & Etiquette Training

Personal and Professional Image Management

“Regardless of how you feel inside, always try to look like a winner. Even if you are behind, a sustained look of control and confidence can give you a mental edge that results in victory.’’ – Arthur Ashe

“It’s only a fool who doesn’t judge by appearance.” – Oscar Wilde

First impressions count! Research has shown that it only takes 10-30 seconds to evaluate you whether in social or business situations. These crucial moments can be a deal maker or deal breaker. Why not strategize and take charge of your image?

  • How to create a positive image
  • Top Image busters you should never make if you want to succeed in life and work
  • Dressing and what to wear for different occasions
  • Perfecting your posture and poise
  • Using colours to project the image you want e.g credibility, authority etc
  • Discover your style personality and how to dress for your body shape
  • Skin care, make up and hairstyle



Impress people with your confident handshakes, memorable introductions, cultured dining manners and cross cultural awareness. Learn to excel and carry yourself with poise and confidence in both business and social situations.

Business and Social Etiquette

  • Manners vs Etiquette
  • Introductions and Greetings
  • Effective Communication with Westerners
  • Dos and Don’ts for the Workplace
  • Telephone, Email and Voicemail Etiquette
  • Networking Essentials
  • Cultural Differences


Optional add-ons:

Cocktail and Networking Etiquette (includes a high tea session at the QVB Tea Room)

Western dining etiquette (includes a fine dining experience)

Corporate Make Up hands on session (learn from a master artist)

Makeover (includes make up and hairstyle by the experts)


Communicate for Success

  • Body Language
  • Presentation and Public Speaking
  • Cross Cultural Communication

When in Rome, do as the Romans do. The courses below are ideal for students and professionals who are intending to work or study in Australia or any English speaking countries. Understanding these differences will make a great difference in your experience and success.

Cultural Awareness and Communication

  • Communicating with people from different cultures
  • Social etiquette (East vs West)
  • Australian culture and values
  • Culture shock
  • Public behaviour and social etiquette
  • Mingling  and interacting with the locals

Our courses are designed with you in mind, so we will tailor a course suitable for your needs and topics you are interested to cover.